Welcome to Sapot Chat API Docs - Sapot Chat Developer Docs

Sapot Chat API

Build powerful integrations with Sapot Chat using our comprehensive REST APIs.

Application APIs

Manage agents, contacts, conversations, inboxes, messages, and more

Platform APIs

Administrative control for accounts, users, and agent bots

Client APIs

Build custom chat interfaces for your end users

Other APIs

CSAT surveys and additional endpoints

Base URL

All API requests should be made to:

https://chat.sapot.ai/

Authentication

Sapot Chat APIs use API access tokens for authentication. You can find your access token in the Sapot Chat dashboard under Settings > Account Settings > Access Token. Include the token in your request headers:

curl -H "api_access_token: your_access_token" \
  https://chat.sapot.ai/api/v1/accounts/{account_id}/conversations

API Categories

Category	Use Case	Auth Type
Application APIs	Day-to-day operations — agents, conversations, contacts, messages	User access token
Platform APIs	Multi-tenant management — accounts, users, agent bots	Platform app token
Client APIs	End-user facing — create contacts, send messages from widget	Contact inbox token

Support

Email: [email protected]

​Sapot Chat API

Application APIs

Platform APIs

Client APIs

Other APIs

​Base URL

​Authentication

​API Categories

​Support

Sapot Chat API

Base URL

Authentication

API Categories

Support